Terms of service

Welcome to NeuroCerv™! The terms “we”, “us”, and “our” refer to NeuroCerv™. NeuroCerv™ operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). NeuroCerv™ is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with any policies referenced herein (the “Terms of Service” or “TOS”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow your minor dependents to use the Services on any devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign, or sublicense your account to any other person.

ARTICLE 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online stores. However, please note that the colors or appearance of products may differ from what appears on your screen due to the device you use to access the store and its settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match what is displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

ARTICLE 3 – ORDERS

When you place an order, you are making an offer to purchase. NeuroCerv™ reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not considered accepted until NeuroCerv™ confirms it in writing. We must receive and process your payment before your order is confirmed. Please carefully review your order before submitting it, as NeuroCerv™ may not be able to accommodate cancellation requests once an order is confirmed. In the event that we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of the order.

Your purchases are subject to our Refund Policy [LINK].

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

ARTICLE 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping charges, handling fees, customs duties, or import fees.

Prices displayed on our online stores may differ from prices available in physical stores or on third-party websites. We may occasionally offer promotions on the Services that may affect pricing and are governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and payment information, including email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) your credit card information is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred by you at the posted prices, including shipping and handling charges and applicable taxes.

ARTICLE 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All shipping times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you.

ARTICLE 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are the exclusive property of NeuroCerv™, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials on the Services without our prior written consent.

All rights not expressly granted herein are reserved by NeuroCerv™.

ARTICLE 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or endorsements of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion.

ARTICLE 8 – THIRD-PARTY LINKS

The Services may contain content and links to third-party websites or services. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

We are not liable for any harm or damages related to purchases or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

NeuroCerv™ is powered by Shopify, which allows us to provide the Services to you. However, any sales and purchases made through our Store are made directly with NeuroCerv™. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and NeuroCerv™, including any injury, damage, or loss resulting from products or services purchased.

ARTICLE 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

ARTICLE 11 – FEEDBACK

If you submit feedback, suggestions, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

You represent and warrant that:
(i) you own or control all rights to the Feedback;
(ii) you disclosed any compensation received in connection with the Feedback;
(iii) your Feedback complies with these Terms.

ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

ARTICLE 13 – PROHIBITED USES

You may not use the Services:
(a) for unlawful purposes;
(b) to violate laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass or discriminate;
(e) to submit false information;
(f) to upload malicious code;
(g) for spam or phishing;
(h) to impersonate others;
(i) to interfere with security features of the Services.

We reserve the right to suspend or terminate your access if you violate these Terms.

ARTICLE 14 – AGENTS

This section applies if you use or deploy any automated software, bots, or AI agents to interact with the Services.

Any Agent must clearly identify itself and comply with all applicable restrictions and technical limitations imposed by us.

ARTICLE 15 – TERMINATION

We reserve the right to terminate your access to the Services at any time without notice.

The following sections survive termination:
Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and all other provisions intended to survive termination.

ARTICLE 16 – DISCLAIMER OF WARRANTIES

Except as expressly stated by NeuroCerv™, the Services and all products provided through the Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free use of the Services.

ARTICLE 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, NeuroCerv™, its affiliates, partners, employees, licensors, and Shopify shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

ARTICLE 18 – INDEMNIFICATION

You agree to indemnify and hold harmless NeuroCerv™, Shopify, and their affiliates from any claims, damages, liabilities, and expenses arising out of your violation of these Terms or misuse of the Services.

ARTICLE 19 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

ARTICLE 20 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and NeuroCerv™ regarding your use of the Services.

ARTICLE 21 – ASSIGNMENT

You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

ARTICLE 22 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction where NeuroCerv™ is headquartered.

ARTICLE 23 – HEADINGS

Headings are included for convenience only and do not affect interpretation.

ARTICLE 24 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting changes on our website. Your continued use of the Services constitutes acceptance of those changes.

ARTICLE 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
infos@necneurocerv.com

NeuroCerv™
infos@necneurocerv.com